Tuesday, May 19, 2015

Pros and cons of buying a demo binocular

Hi,
 I wanted to check with you about the offer you have online of a demo pair of this Zeiss model of binoculars for $849.  I’ve never bought demos before, so I’m not sure what the cons might be (how used?  any change in warranty? return policy?  difference in accessories they would come with, etc).  If there’s no real downside, I would get these demos from Eagle Optics.

Thanks.


Karen S.

__________________________________________________________

Hi Karen,
Thanks for your inquiry.  The demo models we get come from Zeiss and are in excellent condition.  You can expect them to look like a brand new pair of binoculars would after they have been out of the box for a few hours.  The mechanics and optics should be perfect and the rubber armor may show minor signs of handling but no damage or defect.  

Demos aren’t previously owned pieces, but likely binoculars that have been displays at trade shows or something sent to a writer for a review.  With Zeiss, the demos will have the exact same warranty as a new piece and our 30 day return period will qualify on all purchases, including demo models.  

If I were in the market for a Conquest HD, I wouldn’t hesitate to save some money and purchase a demo model.
 
If you have any other questions or if I can be of further assistance, please let me know.

Best regards,

Eagle Optics

Thursday, May 14, 2015

Need binocular for Alaska cruise

What size binoculars would you suggest for a cruise to Alaska?
So far I have been told 10 x 32 or 10 x 42.

And thank you for posting those videos!  

Bruce

_________________________________________________________

Hi Bruce,
Thanks for your inquiry, and for watching our Eagle Optics educational videos!  

An Alaska cruise sounds fabulous!  Personally, I would avoid a 10x because it’s not as easy to hold steady—especially combined with the added movement of being on a ship. My suggestion would be to get the best glass you can afford, and choose either an 8x32 or and 8x42.

The difference between the 8x42 and the 8x32 mm binoculars is mostly weight. The 8x32 mm will be lighter (average weight is 19 oz.) and smaller in the hand than the 8x42. The 8x32 won’t be quite as bright at dusk, but it will  have a wider field of view.

Let me know what you’re hoping to spend, and I’ll be happy to list of few favorites,. If you’d like to phone the store, we can talk about options. The number to call is 800-289-1132.

All the best,

Eagle Optics

Tuesday, May 12, 2015

Need help fiting Vortex DCA to my camera lens

Hello,

I have a product question concerning the Vortex Razor Digital Camera Adapter (DCA).  

I have a lens with a 67 mm filter ring that I want to attach to the DCA.  If I remove the 58mm adapter ring, 72 mm is too big for the adapter and 67mm is too small.   

It appears that it will be an odd size, but I am hoping I can get a step up ring from 67mm to ?  Have you looked at this for anyone?

Best regards,


Dean

____________________________________________________________________

Hi Dean,
Thanks for your inquiry. 

You didn't specify the camera or lens you are using, but there is a possibility that the lens you’re using will not work for digiscoping. We recommend using a 50 mm fixed lens. However, you may be able to find a step ring that will accommodate your needs. We don’t sell one, but you can probably find one at a camera store.

Let me know if I can be of further assistance.

All the best,

Eagle Optics

Friday, May 8, 2015

How do I determine my IPD?

Hi Eagle Optics,
How do you measure IPD (interpupillary distance)? I sometimes have difficulty with various binoculars - narrow-set eyes and wear glasses. My current compact binos are a tad too wide.

Thank you,

Lee

_________________________________________________________________

Dear Lee,
Thanks for your inquiry. 
The best way to determine your IPD is to get your it from your eyeglass prescription, or by calling your eye doc for it.
Once you know it, we can help by making binocular recommendations. Simply give us a call.

Yours truly,

Eagle Optics

Wednesday, May 6, 2015

Need a lightweight compact for hiking the Appalachian Trail

Hi,
I am a birder looking for a low-cost pair of small lightweight binoculars to take with me while hiking the Appalachian Trail. Can you give me some suggestions?

Also, I am traveling, so if I decide to order this, I will need to figure out where to have it shipped so I can pick it up en route. Can you tell me how many days to expect for an item to be shipped to Henderson, N.C., for instance.

Thanks,
Milla
 ________________________________________________________________

Dear Milla,
Sounds like a great adventure! Here are some of my favorites under $250:

Kowa BD 8x25 Binocular (Green)

Vortex Diamondback 8x28 Binocular

Opticron Aspheric LE WP 8x25 Binocular

Pentax DCF LV 9x28 Roof Prism Binocular

Our free shipping method is buy Fed Ex Ground. After it ships from here. it would be about 3 business days to North Carolina. There are options to upgrade to 2-day or overnight for an additional cost, if you prefer.

Best of luck on the trail!

Sincerely,

Eagle Optics

Monday, May 4, 2015

What is the country of manufacture of the EO Ranger ED?

Hello,
After doing a little research, it appears that your Eagle Optics brand of binoculars is manufactured by a company with facilities in both Japan and China.  Where are the new Eagle Optics Ranger ED 10x42 binoculars manufactured?

On a related note, I would really appreciate it if you would add the country of manufacture on all the products you sell.  For some people, that's a factor in what they buy.  Where the binoculars re manufactured wouldn't necessarily take them out of the running, but it is something I would consider along with all other qualities of the binoculars.

Take care,
 Brian

______________________________________________________________

Dear Brian,
Thanks so much for your e-mail.

The  is manufactured in China.

It's true that we don’t include the country of manufacture of binoculars on the website. That is because that information sometimes changes, and we’d rather give no information than inaccurate information.

If you have a question about the country of origin of a particular binocular or scope, we’d be happy to let you know if you call our store. The number to call is 800-289-1132.

All the best,

Eagle Optics

Friday, May 1, 2015

Best spotting scope style for the seated user?

Hello,
I plan on purchasing a scope for my wife who uses a power chair.  I've looked at your video on straight vs angled, but I wonder if you have any knowledge of preferences of seated users?
Thank you for your time.
Willard Z.

_______________________________________________________________

Dear Willard,
Thanks for your inquiry.

I think the choice of angled or straight would depend on where the tripod would be placed—next to, or possibly straddling her chair.

If the tripod can straddle her chair, a straight –bodied scope would be best, we think.  If the tripod is set up to the left of right of her chair, an angled scope would be easier to use, since the scope can rotate to either side. Most angled scopes have this capability.  If you’re not sure about a particular scope, we’ll be happy to check and confirm this for you.

All the best,

Eagle Optics

Wednesday, April 29, 2015

Will Meopta adapter fit the iPhone 5 and 5s?




Hi,
I was wondering if the Meopta Meopix 49 mm iPhone 5 Adapter, DCA-MP-561000, would fit the  iPhone 5s.  I think the case size should fit, but I am worried about the camera placement.  Will this be able to be tested out next week when the phone becomes available?  I am getting the new phone and want to replace my old 4s meopix adapter.

Thank you,

Melissa

______________________________________________________________________


Hi Melissa,
I just got off the phone with Apple Tech support and they told me that the camera placement is the same on the iPhone 5 and 5s, so the adapters for the iPhone 5 should be compatible with the new phone.

Best regards,

Eagle Optics

Friday, April 24, 2015

Need accessories for my Canon IS binocular

Hi EO Folks,
Do you know of a binocular eyepiece protector that will fit the Canon Image Stabilized 10x42 L WP Binocular?  I just bought the , and it's a little too small.

Thank you, 

Brian

________________________________________________________________

Hi Brian,
I pulled that binocular from the warehouse, and the found that the best fit is the Vortex Binocular XL Rainguard.

If you'd like, you're welcome to return the other rainguard to us for a refund, according to our Return Policy.

All the best,

Eagle Optics

Monday, April 20, 2015

Is my rainguard defective?



Dear Eagle Optics,
My binoculars just arrived today. They’re magnificent! It’s an excellent product and I’m sure I’ll be very happy with them.



One minor thing, however. The lens caps that that go over the viewing lenses (the lenses you hold right up to your eyes) appear to have a tear. Would you please be kind enough to send a replacement? Thanks. Picture attached.



Best regards,



Luis
______________________________________________________________________


Hello Luis,
Thanks for writing with your question and glad to hear you are enjoying your binoculars. 

That gap in that side of the rainguard is there by design.  When you have the covers on, you can make it a little more secure by putting that around the neck strap.  But when in use you would like them to fall away to one side so that they don’t ride up the neck strap and into your mouth or some other position where they get in the way.  They are meant to swing off to one side of the strap to get out of your way, essentially. 

Best wishes,
  
Eagle Optics