Three years ago I purchased a Swarovski spotting scope from your store and a generic case. I love the scope, the case had its problems.
Last week I purchased the fitted case for the scope. It arrived yesterday and I installed it on the scope. The feature we like best about the scope is the ability to rotate the eyepiece away from my six foot frame and down to my wife’s five foot frame. It appears we lose this feature when the case is installed. Have I made an error in installation or is this the way the case works?
If we cannot come up with a solution I will have to reluctantly return the case in order to save my marriage. I appreciate any help you can give us in this matter.
One solution would be to try a new case we have from Vortex. It’s a similar style case to the black one that you had earlier but much higher quality. If you liked the style of your previous case but want something better made, this could be a viable option.
The only other alternative would be to modify that Swarovski case in some way to give you access to the rotation knob.
If you want to give the Vortex case a try, I would recommend placing an order for it and trying it out before you send back the Swarovski case. That way you can compare options, and if you’re not crazy about that solution, you can send them back together.
Hopefully this helps a bit. If you have any other questions, don’t hesitate to email or call.