Monday, August 5, 2013

How does the Swarovski trade-in program work?




How does that Swarovski binocular trade-in work?  I have a pair of new SLC 10x42 binoculars, and I would love to trade it in for the Swarovski Swarovision EL 12x50.

Thanks, 

Daniel N.

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Hi Daniel,

Thanks for your inquiry.  For the 10x42 SLC NEW (serial number starting with D7450 or later), you would get a $700 trade in.  You can do this one of two ways:


--Order a 12x50 Swarovision  and have it delivered and then send us the 10x42SLC for a $700 refund on your purchase.
OR


--Send us the 10x42 SLC and once we get it, we can send out the 12x50 Swarovision at the discounted price.



If you have any questions, don’t hesitate to email or call.  If you go with option 1 and place an order over our website, let me know the order number so I can notify our customer care department about the incoming binocular for the $700 refund.  You’re also welcome to call and place your order over the phone.


Best Regards,
Eagle Optics

Friday, August 2, 2013

What to consider when upgrading my older binocular?

Dear Eagle Optics,
I would like to upgrade to a better binocular--the one I have is an older 8x42  Bausch & Lomb I inherited from my parents. What are some things to think about when upgrading?  Should I go to a 10x?

Thank you,

Carrie

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Dear Carrie,
Congratulations on your decision to upgrade your optics!  Technological advances in the sport optics industry, even in the last 10 years, will ensure that any modern binocular will have better  lens and prism coatings than the older models, making the image brighter and sharper.

We always tell customers to buy the best binocular they can afford, thereby avoiding another upgrade down the road.  Also, going from an 8x to a 10x  isn't necessarily an upgrade--a 10x is hard to hold steady for some people, has a more narrow field of view than an 8x of the same model, and will be less bright in low-light conditions.

It may help to check this article in the Eagle Optics Blog for more information about upgrading your binocular.  As always, if you have further questions, don't hesitate to give us a call.

Yours truly,

Eagle Optics