Monday, December 16, 2013

Replacement part needed for older Swarovski scope



 Hello,
We have a Swarovski high definition spotting scope that we purchased 13-14 years ago. We need to replace the rubber eyepiece ring soon, because it is disintegrating spreading tiny black pieces everywhere. Is it possible to purchase this piece? If so, will we be able to take off the old one and put on the new one easily? We are not sure where to find the model number on the scope.

We volunteer at Ding Darling Refuge on Sanibel Island, Florida and also volunteer to help lead bird tours for Sanibel-Captiva Audubon Society on and near Sanibel so need a functioning spotting scope. 

We would appreciate your advice.  

Sincerely,

Malcolm and Sue H.

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Hi Malcom and Sue,
Thanks for your inquiry.  It should be fairly simple to get the replacement part you need through Swarovski Optik North America.  If there is a charge for the replacement, I’m sure it will be minimal.
You can reach them at 800-426-3089.
If there is anything else we can do for you, please let me know.

Best regards,

Eagle Optics

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